National Service Operating Model
Scaled a multi-agency model with clear RACI and quarterly value reviews, cutting cycle times by 27%.
Operating models, PMO, digital transformation and change enablement—built with architectural clarity and human-centred delivery.
We are a London-based consultancy focused on management consultancy activities other than financial management. Our work blends systems thinking with pragmatic delivery—balancing architectural structure with human dynamics.
Editorial clarity. Architectural balance. Natural pace.
Stacked modular blocks—tailored to your situation.
Roles, rhythms, and decision rights. Clear interfaces between teams and technology.
OKRs, outcome roadmaps, value streams, benefits tracking, and risk-based delivery.
Portfolio governance, cadence, and tooling with lightweight controls and strong visibility.
Target architecture & roadmaps; product operating models; non-financial process redesign.
Leadership & team coaching, comms, learning paths, and adoption metrics.
Rapid assessments, playbooks, and facilitation to unblock delivery within weeks.
Central & local government, health, education—mission-critical change with governance clarity.
Product organisations, platforms, enterprise software, and data-led organisations.
Asset-heavy operations, field modernisation, and digital service layers.
Lean operations, quality systems, and cross-plant programme delivery.
div>Omni-channel process redesign, fulfilment, and customer experience.
Outcome tracking, volunteer engagement, and platform enablement.
We map decisions, flows, and interfaces so change lands cleanly—no ambiguity, no sprawl.
Every artefact reads clearly. Boards, teams, and suppliers align on a single narrative.
We pair governance with coaching and adoption metrics for durable results.
Scaled a multi-agency model with clear RACI and quarterly value reviews, cutting cycle times by 27%.
Introduced outcome-based governance and tooling; raised on-time delivery from 54% to 88% in two quarters.
Service blueprinting and digital work orders; improved first-time fix by 19% while reducing rework.
“They brought order without red tape—our programmes finally tell a coherent story from board to backlog.”
— Transformation Director, FTSE-listed client
Five practical steps to shift governance and funding without chaos.
Request PDF →Designing adoption metrics that leaders actually use.
Get the checklist →Linking OKRs to value streams and delivery cadences.
Book a briefing →We start with a compact diagnostic to clarify outcomes, constraints, and cadence. Then we shape a delivery plan with a visible roadmap.
Enable. We build capability while delivering outcomes, so your teams can sustain progress after we exit.
We are tool-agnostic and fit into your environment—prioritising simple, documented practices over heavyweight frameworks.
2–4 weeks
From £9,500
EnquireFixed scope
From £28,000
Scope a project3–12 months
From £6,000 / month
Start retainerWe’d love to learn about your goals and constraints. Send a note and we’ll set up an initial conversation.
Phone: 07874491102
Email: dream@gateitquantum.com
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